Security & Data Protection
Engineered from day one with multi-tenant cryptographic isolation, end-to-end encryption, and role-based access control.
Multi-Tenant Cryptographic Isolation
Every patient file, audiogram measurement, and invoice is strictly tagged with your organization's unique companyId and branchId. Our database queries enforce tenant isolation at the schema layer.
TLS 1.3 & AES-256 Storage
Data in transit is protected with modern TLS 1.3 encryption. Files stored in Cloudflare R2 (such as audiogram curves and letterhead logos) are encrypted at rest using industry-standard AES-256 encryption.
Automated Backups & Point-in-Time Recovery
Our PostgreSQL database infrastructure runs automated daily snapshots with continuous write-ahead logging (WAL), enabling point-in-time recovery to safeguard clinical operations against data loss.
Role-Based Access Control (RBAC)
Strict access levels differentiate Super Admins, Branch Managers, Audiologists, and Front-Desk staff. Receptionists are restricted strictly to their assigned branch operational boundaries.
Security Questions or Audits?
Need compliance documentation or technical answers for your clinic group? Reach out directly to our engineering support team.